Chairside Support

On your device and in your own private space in your FCT account, so it reaches every device you sign in on: your clients and their contact details, allergies, preferences and notes, your formulas, every visit and its summary, and every client portrait and visit photo. Chairside requires an account and is not a device-only app; we would rather say that plainly than let the on-device extraction imply otherwise.

No, and it is structural rather than a promise. Chairside's extraction refuses any Private Cloud Compute request before a model is ever constructed, so the only model that can read a formula card or a spoken log is the one on your device. The photos and notes that reading produces are then stored in your account like every other record.

Yours. Chairside is a professional tool: the client details you record, contact information, allergies, preferences, are collected by you, for your business, and we store them on your behalf in your own access-controlled space. We do not sell it, share it with advertisers, or use it to train models, and no other Chairside user can reach it.

There is no third-party analytics SDK, no advertising identifier and no cross-app tracking. Chairside does report anonymous diagnostics to FCT, crash and performance data, a trail of screen and action names (never content), and feature-use counts, keyed to a random install identifier that is joined to no account and carries nothing you typed, viewed or stored.

You keep full access to every client already in your book, including the ones added while subscribed. The 15-client limit applies only to adding another active client, never to viewing or editing what is already there.