Companion Support

On your device and in your own private space in your FCT account, so they reach every device you sign in on. Companion requires an account and is not a device-only app; we would rather say that plainly than let the on-device scanning imply otherwise.

The reading does not. Scans are recognised on your device by Apple's text recognition and on-device foundation models, and a spoken update is transcribed on your device with the recording deleted as soon as it is transcribed or you cancel. The record that reading produces is then stored in your account like any other record.

There is no third-party analytics SDK, no advertising identifier and no cross-app tracking. Companion does report anonymous diagnostics to FCT, crash and performance data, a trail of screen and action names (never content), and feature-use counts, keyed to a random install identifier that is joined to no account and carries nothing you typed, viewed or stored.

You keep full access to every record already in the app, including for pets added while subscribed. The limit applies only to adding another pet, never to viewing or editing what is already there.

Settings has two separate doors: delete Companion's data, which erases everything Companion holds on our servers and your devices and leaves your FCT account and other FCT apps intact, or delete your account, which erases the account and everything in it across every FCT app.