Support

Personal Context Support

Personal Context is a native iOS and macOS app from FCT Technologies. Send bugs, questions and feature ideas straight here.

I read every message. Most replies go out within 5 business days.

Quick answers

Are my conversations stored?

Yes, and deliberately: a chat whose history evaporates is a query box. Your sessions and messages are records like any other, kept on your device and in your own private space in your FCT account, so they reach every device you sign in on. You delete them one session at a time, or all at once with the account. Personal Context requires an account.

Does what I type go to an AI company?

No. Everyday chat runs on Apple's on-device model. A deeper request can go to Apple's Private Cloud Compute, Apple's own infrastructure, which Apple states keeps requests private and does not store them. There is no third-party model provider wired in, and no FCT server sits anywhere in the answer path.

What can it actually reach?

The FCT apps you connect, one switch each, and your calendar, reminders and contacts on this device. Nothing else. It cannot read another developer's apps, it cannot read your Messages, and no framework on iPhone would let it: there is no API that vends a message to a third-party app.

What happens to my calendar and contacts?

They are read to answer you and they stay in Apple's own apps. Calendar and reminders can be written when you ask for it. Contacts are read-only by design, because a chat that could quietly edit somebody's contact card is a chat nobody should grant Contacts to. None of it is ever copied to your FCT account.

What if I do not run any other FCT apps?

You get a competent assistant over your own calendar, reminders and contacts, and it says plainly that no apps are connected rather than pretending otherwise. Every FCT app you add makes it reach further, which is the point of one account across the fleet.

Does Personal Context collect analytics?

There is no third-party analytics SDK, no advertising identifier and no cross-app tracking. Personal Context does report anonymous diagnostics to FCT, crash and performance data, a trail of screen and action names (never content), and feature-use counts, keyed to a random install identifier that is joined to no account and carries nothing you typed, viewed or stored.

Email support

Prefer to email directly? [email protected]

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  • Your device model and OS version.
  • What happened, what you expected, and clear reproduction steps.
  • Screenshots or recordings, if available.